Can You Use Easy Leasing on the Big Lots Website
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Page 6 Reviews 125 - 155
Viola of Fort Smith, AR Verified Reviewer
Original review: June 27, 2019
At first, I gave Progressive a positive review. I had planned on using their service again in the future. I made a purchase for roughly $800 as the 90 day option. However, I went online and paid it off, at approximately the two month mark. The total was less than the contract, but the contract states that early pay off was 65% of remaining balance of the 90 day payoff option. Anyway, I paid it in full. I did not receive any more deductions from my debit card. Not attempts on my checking which they have on file as well. Almost 2.5 months goes by, I get an email saying my contract 798 has been completed and my first payment will begin for July. I look at the lease and it's for the same item I purchased six months prior and paid in full.
I call and this is what they tell me: That the system apply sales tax and that I have to pay the entire additional $798. The item I purchased is in no way worth $1600!!! I bought an iPhone XR. I tried to explain that I paid this, got the paid in full email and the account was zero for the last 2.5 months. Do you think they listened? Nope!!! So I had to change my bank details. They don't report to credit bureaus, according to internet. I can't seem to find if they sue or not. I have a feeling that I will end up in small claims over this matter. Congrats... I paid in full your terms plus fees and sales tax. Now, because you guys are greedy, you have lost a customer. I was going to make a huge purchase. I'm glad I found out now how that would have been a huge mistake.
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Norma of Irving, TX Verified Reviewer
Original review: June 26, 2019
Got some patio furniture from Big Lots on Memorial Day. Will be paying off the amount due and never doing business with them again. Was ONE day late on a payment and they charged $30 fee! Ridiculous! ** thieves.
Wesley of Maryville, TN Verified Reviewer
Original review: June 23, 2019
I went to Treasures Jewelers to buy a pair of sunglasses. They told me they use a company called Progressive Leasing so instead of paying upfront I decided to do it. Well now I have paid 700$ for 1 pair of Oakley's and still owe more. Supposedly I bought jewelry and sunglasses adding up to 1,000$ that is completely incorrect. I'm not sure what to do at this point but I strongly recommend staying away from both of these companies. Hope to get this resolved soon. My purchase was in April 2019. Hope this helps others out.
T. R. of Hazelwood, MO Verified Reviewer
Original review: June 19, 2019
These people are horrible. They had me do all of this running around to get approved for a store that say they don't even work with. I would never recommend them. I completed the application online. It defaulted to a store in New York and I live in Missouri. They never communicated with me about it.
Amanda of Philadelphia, PA Verified Reviewer
Original review: June 14, 2019
Called customer service today just to inquire why I am receiving a payment receipt today when my payment is due tomorrow. I was very nice although a little frustrated and confused. The customer service rep had the worst attitude! And after he gave me his explanation, ended his sentence with "so uhhh yeahh". I felt like I was talking to a sassy teenager. I was still confused and didn't really understand what he even said and he seemed very agitated and tried to rush me off the phone like I was pissing him off and I asked to speak to his manager. For one, I actually wanted an explanation that made sense and also to let this company know that their reps are insanely rude. Phone rang and rang, no manager ever came to the line. Thanks guys! Will pay off this purchase in three months and never use again.
Ronald of Harrisonburg, VA Verified Reviewer
Original review: June 11, 2019
These people lie about everything they do! They change due dates, they scam your checking account ahead of due dates, they lie about when the 90 day cash buyout occurs, they should be arrested for ucery! Do NOT under any circumstances use these scam artist to finance ANYTHING!
Serena of Section, AL Verified Reviewer
Original review: June 5, 2019
I ordered a phone and called to cancel the order and lease the very next day. It had already shipped so I caught the phone in transit and had it returned to sender. It was received back at their facility. I called once again to both parties to let them know that it needed to be canceled. Payment was drafted out of my account. Called again, getting the run around from both Progressive and Cricket. This has been going on for a month and payment has not been refunded.
Joseph of Akron, OH Verified Reviewer
Original review: June 4, 2019
Well I bought some beds at Big Lots using this company. Everything was fine for 10 months. I then tried using the early payoff, made the payment it said was my early payoff amount then after the payment cleared I go online to check my account and it shows I still have an early payoff amount and they're planning on submitting a payment next month. This company screws its customers and does not do business properly.
Carmella of Aurora, CO Verified Reviewer
Original review: June 2, 2019
I am so grateful and happy with Progressive Leasing. They made it easy for me to pay for my item. When you are not able to pay the total price for an item right then. This is where Progressive Leasing came in to help me. I love the 90 day same as cash. Thank you so much.
David of Holland, MI Verified Reviewer
Original review: May 29, 2019
Every time I call Progressive Leasing with a call I am always treated with kindness, wait times on the phone are short. Everyone I speak to is actually American so I can understand them, and they always solve the problem!
John of Flagstaff, AZ Verified Reviewer
Original review: May 28, 2019
I purchased an item. A bit short on funds, I elected to use Progressive Leasing. After paying the full balance well before the 90 day mark, I asked the firm if they'd be so kind to include the true statement on any correspondence that I had paid the balance off even faster or better than the terms call for. They would not and that's a shame. It would have been an easy way to help a customer improve credit, a bit of good will via a simple true statement.
I do feel they abided by their terms, as did I, so I have no dispute with them in that respect. It seemed to me that they keep their fee as quiet as possible, almost making it seem as if there is no interest or price to be paid when the amount owing is paid in the first 90 days. Not so, the add-on fee amounted to roughly 10% of the purchase price. Now I read the full lease agreement and it was worth it to me to pay that. I just think folks would be well-advised to dig into their own agreement. The amount the consumer must pay will grow massively if they go 1 day beyond the 90 day mark. And in my experience, you'll unfortunately get little courtesy from this firm.
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David of Bryan, TX Verified Reviewer
Original review: May 21, 2019
We purchased 1ct certified diamond earrings from Kay Jewelers for $2699.00 using Progressive Leasing. We were under the impression we would be paying $370 month until the $2699 + tax was paid. We will have paid over $5700 for a $2699 set of earrings if we continue with the lease. Had we known we would definitely have chosen the 90 day option. Please know the TOTAL cost before choosing to purchase through Progressive Leasing.
Hilda of Indianapolis, IN Verified Reviewer
Original review: May 17, 2019
I don't understand some of the bad reviews I have read regarding this company. I have been a faithful customer for 3 years and has never had a problem with this company. Most of everything in my home was furnished through Big Lots using their Progressive Leasing Program. I have always used their 90 day option, and has had ZERO problems, but, I have to say that you MUST call them and ask for the 90 day option. Big Lots staff tells me this every time I go there to get something new. I have recommended this company to numerous friends, and they to have never had an issue. I will always be a customer.
Amy of Epsom, NH Verified Reviewer
Original review: April 30, 2019
We have used Progressive Leasing twice now. 1st time approved for $2,200, second time for $3,500. Both times were paid off within the 90 days. I'm sure we will be back at some point. Only advice would be, pay it off within the 90 days!
Melissa of Saline, MI Verified Reviewer
Original review: April 26, 2019
I am not including names or amounts for privacy. Ok first off, I read my contract. I knew what I was signing. I used a different company like this before with the exact same terms a couple years ago and I completed the 90 day buyout so I knew what I was getting into. You have to make sure you select "90 day buyout" when you make your payment and not just the regular payment. HOWEVER, when I did this, it showed me the buyout amount which I paid. Two days later it showed an additional buyout amount. I emailed Progressive asking them to send me a PIF letter and they said no, I owed yet; another amount different from what I paid and what was on their site.
I called and the rep said sometimes they give different buyout amounts as incentives but they don't honor online payments same day. I would have had to call. Then she said I would have had to use a card and not bank. It says nothing about any of this on their site. I made it quite clear this seems fraudulent since I paid what it showed on their site and they keep saying there are different 90 day payoff incentives, even now it shows a different amount than what they say was my balance according to contract. She did close my account and email me a PIF letter. I hope I will not run into any problems because the website shows my next payment to be drafted 6 months from now.
I asked about this and was told don't worry about it, no more payments will be drafted as long as my current payment is considered cleared by them. I'm going to be watching very closely. I never had this kind of trouble with the other company that I used. I will be talking to Best Buy corporate and recommending, for the good of their customers, that they change companies. I know that beggars can't be choosers with bad credit, but my credit is bad after a bad marriage and divorce. I am college educated, and I feel that Progressive seemingly tried to do something that would escape most educated people.
I understand contract terms, but don't offer online "lower payment" incentives if you do not intend to honor them. People think they are done and then get surprised by additional interest and payments later that they weren't expecting. It may not be your intention, but it looks like you are doing it to catch people off guard this way so they go beyond their 90 day option. At very least I encourage that below your 90 day purchase option, you state that 90 day payoff payments have to be made by card by phone that day to be honored, and not online that day.
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Joe of Shelby, NC Verified Reviewer
Original review: April 25, 2019
Horrible place to use for leasing! They charge 100% interest on everything! This is loan sharking and I will be reporting them to the BBB! I hope everyone makes a complaint against them. They are taking advantage of everyone who uses their services!
Frank of Index, WA Verified Reviewer
Original review: April 24, 2019
Found out that the items I am purchasing cost me 2,500 for 2 items and it was doubled the amount. I will never buy or deal with them again. Even the company I bought them from told me to deal with them and I won't have any problem with them at all.
Tracy of Ingleside, TX Verified Reviewer
Original review: April 16, 2019
I got a tv that was approved through Progressive Leasing. I paid them for the 90 day buy out. Got the confirmation email, confirmation #. 4 months later they started charging my account again saying one of my payments didn't go through so the 90 day buy out didn't count. Luckily I had the emails still with all the confirmation #s. They had to pay to pay my bank back what they pulled and NSF charges and nonscheduled payment charges.
Davinya of Waterbury, CT Verified Reviewer
Original review: April 15, 2019
Long story short if you don't opt for the 90-day buyout option they get you by doubling the cost of the initial purchase e.g. $50 item is now $100. I purchased through Big Lots. THEY DID NOT DISCLOSE the high interest rate nor did Progressive. It was not until I downloaded the app and read the terms, but it's obviously too late. However the app does state that there is no interest. THIS IS A LIE.
JC of Johnson City, TN Verified Reviewer
Original review: April 12, 2019
I have been trying for 2 days to get a phone loan through them. They kept asking for documentation and I kept providing them the documentation they kept asking for. Every time I did they would ask for new documentation. They gave me the run around for 2 days making me go back and forth to my bank to get documentation. They should tell you all up front what they need!!!! I will never do business with them again!!
Charles of Corpus Christi, TX Verified Reviewer
Original review: April 9, 2019
These people are crooks if you don't pay them off quickly. It cost me double after just one year of on time payments. It is insane the way these people can't get away with this. Jesse James robbed people all the time but he did it with a gun. These people do it by minimum payments. I paid them off in full when I realized what was going on, PAY CLOSE ATTENTION.
Gil of Kansas City, MO Verified Reviewer
Original review: April 7, 2019
Progressive Leasing mislead the public by saying you don't need credit but you do. I did not get approved because they said it could be cause of my credit after I verified my checking account and gave them a lot of personal info which I felt uncomfortable with. But I made good money but I was decilned. I'm approved at another furniture place and made these idiots look foolish. Would never recommend. I recommend RentDelite.
Joao of New Bedford, MA Verified Reviewer
Original review: April 3, 2019
I will pay more than 3000 dollars for an item of 1000 dollars. Don't use it. Be aware. Not worth it. They don't tell you before you use the service. After you have the item you will realize that you are being ripped off. Scam bags.
Ricky of Sparrow Bush, NY Verified Reviewer
Original review: April 1, 2019
This company is unfair. I purchased $900 in merchandise using the monthly payments. Now I used the pay it off in 90 days option. Well I paid it off in 90 days. Well a month later I wanted to use them again I got denied. I called and they stated that I need to use a different checking account??? Why can't I use the same one I used the first time. More like you guys did make money off me so you don't want my business.
Jasmin of Tampa, FL Verified Reviewer
Original review: March 30, 2019
All my family has used Progressive Leasing. We all used the 90 day option. Very easy to call to get information. Never had a problem with the company. We all own all our iPhones. Currently came back for my iPhone XR. I highly recommend Progressive Leasing.
Cindi of Yankton, SD Verified Reviewer
Original review: March 21, 2019
I had no problem with these guys at all. I purchased a couch and bedroom set from Slumberland and used these guys because of course I have difficult credit. It was pretty laid out to me. I paid a 50 dollar application fee or lease fee that was non refundable and my payments were 92 every 2 weeks. Paid up to my 90 day buyout and paid it off. I see all of these nasty reviews about paying double. If you do not do 90 day buyout then you are going to pay double for your purchase. That is just how it is. They are not scamming you. It is like going into Aaron's or Rent-A-Center. If you pay within buyout period then it's way cheaper. I would recommend to anyone.
Oraletta of Nashville, TN Verified Reviewer
Original review: March 15, 2019
So the key to using this company is to 1) opt for a 90-day lease agreement and 2) understand it has to be paid off before or on the due date. The 90-day lease is cheaper than acquiring those high-interest fees but IF YOU CAN'T AFFORD IT, YOU SHOULDN'T BE BUYING IT. Please take that into consideration when purchasing for wants, not needs. Anywho, so let's say the agreement is 90 days for $900, your biweekly payments should be about $150. But understand that the tax on that payment is not included in the payoff so the actual amount is more like 140. 6 weeks of payments of 140 is 840, not 900.
This is where I think the misunderstanding of payments is. Ok, so now it comes to the deadline for the 900 and you have payments coming out through direct deposit. All you need is 60 to pay it off so it shouldn't be a problem, right? Wrong! Typically that takes to 2-3 days to take money out of a checking or savings. This is how people miss their deadlines. That 60 should be paid off before the last day of agreement not on it. Basically, pay the last amount due over the span of the agreement as you pay the biweekly payments and you shouldn't have a problem.
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Anthony of Sugar Land, TX Verified Reviewer
Original review: March 15, 2019
We made a mattress purchase and used Progressive Leasing to finance it. We used the 90 same as cash option and just paid it off. From start to finish it was seamless. They were very upfront about their terms. Our store associate where we made the purchase (Mattress Firm) was very knowledgeable of the service and also explained things clearly. Communication from Progressive Leasing was clear and prompt. They have a website that you can make your payments and even an app that you can download. I would definitely recommend them and would use them again if needed.
R. of Griffith, IN Verified Reviewer
Original review: March 11, 2019
Long story short, I guess if you don't have the funds and really want to buy the things needed without good credit then this is Ok. But be aware, they are very expensive if it is not paid back in 90 days. It's usually double what the original price of loan they gave you and more at times. I bought my car rims through them, and yea paid about 5k. Never again, but you live and learn!!
Steve of Covina, CA Verified Reviewer
Original review: March 11, 2019
Had moved into a new apartment with my wife last September. We needed a new couch and had looked at Big Lots. I just started a new job so I didn't have the cash to fork down on a brand new cash although I could afford bi weekly payments. Big Lots had told me about the lease to own option which allows me to purchase the couch within 90 days of the start of my lease. I was on board and went with that option, fast forward a month... They do not really tell you to switch to the Lease to Own option unless you ask or are already aware of this option. I looked into the account and found that the total cost of the couch was way more than what I was supposed to pay. I give them a call and have my account switched to the Lease to Own, after 3 months I had the couch paid off.
About 4 months later, I needed a new mattress. Knowing how expensive mattresses could be I was looking at an affordable one. I went to Mattress Firm and found the mattress I liked. After discussing with the salesperson, I found that the mattress I wanted was nearly $800 after everything is said and done. I found out through the salesperson that Progressive Leasing was an option and having already went with them for the couch I purchased I decided to do it again. I've been paying on the mattress and should have it paid off in less than a month. I already switched my account to the Lease to Own option. Couldn't be happier with the lease to own option from Progressive Leasing.
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Source: https://www.consumeraffairs.com/business/progressive-leasing.html?page=6
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